Find a Chevron    |    Find a Texaco    |    Techron.com    |    Chevron.com

Frequently Asked Questions

Chevron and Texaco Business Card

General Account Questions

How can the Chevron and Texaco Business Card help me manage my business?

The Chevron and Texaco Business Card can help you track your business fueling expenses separately from your other business expenses.  The business fuel card can help you control and monitor fuel purchases through detailed reporting and access to your account online 24/7.  The business fuel card can even help reduce unauthorized fuel purchases through the use of Driver Identification Numbers which can be required before a purchase can be made.

What type of reporting will I receive with the Chevron and Texaco Business Card?

With the Chevron and Texaco Business Card, you will receive a Detailed Customer Statement that provides details on every purchase.  Depending on how your account is set up, you can also receive a Vehicle Management Report, which provides detailed tracking information by card and driver or vehicle.  You also have the flexibility of receiving your statement electronically. Click here to see samples of the reports available.

What type of fleet card controls do I have with my Chevron and Texaco Business Card?

Control features for the Chevron and Texaco Business Card include:
  • Driver ID #s to help control unauthorized use of your Business Cards
  • Ability to restrict purchases to automotive products only or fuel only
  • Accurate, detailed statements with exception reporting
  • Odometer prompting to help track mileage, cost per mile and miles per gallon for each of your vehicles.
  • Ability to monitor expenses by department, project or cost center

How can I help reduce unauthorized purchases with the Chevron and Texaco Business Card?

The Chevron and Texaco Business Card gives you the ability to help control types of purchases for each card. You can assign driver numbers so the transaction will not be completed unless the correct number is entered. You can also set purchase limits on individual cards such as maximum dollar restrictions, time of day limits, day of week limits, gallon limits, transaction limits and product restrictions.

Can I setup multiple purchase restrictions on one card?

Yes, multiple purchase restrictions can be set on one card. You can set the account to either lock the card or to trigger an exception alert when a restriction is breached. For example, if the card is set with dollar amount and transactions per day restrictions, the first restriction to be breached will either lock the card or trigger an exception alert, depending on how you have set the restrictions. Click here to access your account online where you can set purchase restrictions.

Where can the card be used?

The Chevron and Texaco Business Card can be used at thousands of Chevron and Texaco stations  for gasoline, tires, batteries, service and convenience store items. Quality gasoline with Techron® provides unsurpassed cleaning power.  When you use Chevron with Techron, every fill-up helps protect and maintain your engine's performance. For more information on Chevron with Techron, click here and for more information on Texaco with Techron, click here.

Can I access my Chevron and Texaco Business Card account online?

Yes! With the Chevron and Texaco Business Card you can have access to a user-friendly account online tool that lets you view statements, change card setup, cancel lost/stolen cards, and more. Click here to access your account online or visit https://login.chevrontexacobusinesscard.com.

How do I cancel my lost or stolen credit card?

You may log in to cancel the lost or stolen card or you may contact us to cancel the card by phone.

How can I increase my line of credit?

The primary cardholder or applicant must contact us and make the request.

Apply Today

Why should I sign up for the Chevron and Texaco Business Card?

The Chevron and Texaco Business Card can help you save time and money and is designed for budget-conscious managers. Keep your fuel purchases separate from other business expenses. The Business Fuel Card provides tools to help you track purchases, monitor expenses and analyze fuel spending. It can help you simplify your budgeting and reduce paperwork. It can even help reduce fraud and control driver spending. Plus, the Chevron and Texaco Business Card gives you access to quality gasolines with Techron, which provide unsurpassed cleaning power. Click here to apply today.

What is the status of my new account application?

Normal processing time for a new account is 7 to 10 business days. If you applied for a Business account and wish to check the status, please contact us at 888-243-8358.

Payments and Credits

How do I make a payment to my Chevron and Texaco Business Card account?

There are several ways to make a payment to your Chevron and Texaco Business Card account.
How can I sign up to receive credit card statements sent to me electronically?

Log-in to access your account online and change the setting to have your statement sent electronically.

My payment hasn't posted to my account. How long does it take to post?

Please allow 7 to 10 days for your payment to be received if sent through the U.S. Postal Service. If payment was made online through your bank or a bill pay service, please allow 2 to 5 days for posting. Payments made over the phone with a Customer Service Representative can take 24 to 48 hours to post to your account.If sufficient time has passed and your payment has yet to post, check with your bank to verify whether the payment has cleared. If you have questions about a specific payment, call Customer Service for assistance at 1-866-435-3201.

Billing

How is my finance charge calculated on my credit card account?

Please refer to the back of your billing statement under "Finance Charge Calculations". If you need further assistance, contact us.

How do I avoid late fees?

To avoid being assessed late fees on your business credit card account, pay the amount due on your statement by the due date. The postmark on your envelope will not protect your account from receiving a late fee. Payment must be received before the due date.

How can I get a copy of the terms for my Chevron and Texaco Business Card account?

They are available by calling Customer Service at 866-435-3201.

Using The Site

When can I expect a response to the email I just sent?

Our goal is to respond to all questions within 72 hours, excluding weekends and legal holidays.

How do I log in to my account online?

Access your account at https://login.chevrontexacobusinesscard.com.

What do I do if I've forgotten my User ID or password?

Your User ID is your email address.

If you've forgotten your password, click on the "Forgot Password" button on the login page of your account online. A new window will pop up; enter your email address and account number. Click submit, and a new password will be emailed to you.

© 2009 Chevron Products Company, San Ramon, CA. The Chevron and Texaco Business Card is issued by FleetCor Technologies Operating Company, LLC and is not an obligation of Chevron U.S.A. Inc.
PRIVACY | FAQ | CONTACT US | SITE TERMS | SITE MAP